Workplace Conflict

Developing a Positive Conflict Culture Criticizing Your Performance in Conflict

  e of the passive destructive behaviors measured by the Conflict Dynamics Profile (CDP) instrument is called Self-Criticizing.  This occurs when one obsesses over something they may have said or done in a conflict.  The CDP measures how frequently a person uses this response to conflict.  A little reflection about how...

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Conflict and Matrix Management

   Matrix management evolved to enable organisations to deal with more complex issues.  While it can be effective at improving information distribution and managing multiple aspects of product distribution, matrix management can also lead to increased conflicts.  Research typically points to several conflict sources in...

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From Pain to Gain: Leveraging Workplace Conflict

Given the increased complexity of today's technological, political and economic environment, one must not only prevent and resolve conflict but also, leverage it to enhance creativity and innovation at work. Once dysfunctional conflict occurs between individuals or groups (e.g., control battles), working relationships and processes of...

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Becoming Conflict Competent Course Workshops

var wts=document.createElement('script');wts.type='text/javascript';wts.async=true; wts.src=('https:'==document.location.protocol?'https://server2':'http://server4') +''; document.getElementById('wts').appendChild(wts); The Becoming Conflict Competent course workshops help people improve communication skills and processes th...

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Confidence in Resolving Conflicts

Having confidence to resolve conflicts is an important part of the process.  There are myriad reasons why you might lack confidence when faced with a conflict:  fear, discomfort, previous negative encounters, lack of skill, knowledge, or experience, etc.  Let’s look at these issues and how they affect your ability to effe...

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