HR Leadership Team Development Case Study
Written on the 28 February 2011 by Jacqueline Wiltshire, HR Director, Ealing Council
In 2006 an Audit Commission report painted a gloomy picture of the HR function at Ealing Council. The troubled department was failing to provide a good HR service to the organisation and bringing little added value.
The six-month programme started in May 2007 and took a two-pronged approach. The five HR heads each received six two-hour coaching sessions, while regular workshops took place to help them work better as a team. The focus of the individual sessions was on helping the leaders understand the tasks and behaviours they were most skilled at. Using Strengthscope a psychometric tool developed by the Strengths Partnership, they mapped out areas where they were strongest, a process that has helped them to improve their performance.
Published as ‘How HR made a difference at work’ in People Management, 24 July 2008
Author: Jacqueline Wiltshire, HR Director, Ealing Council