Workplace Conflict Solutions
Conflict Management Tools & Training
Talent Tools provides a range of workplace conflict management training courses and workshops utilising the Conflict Dynamics Profile (CDP) assessment. We provide training throughout Australasia. Public, In-house, Retreat and On-line options are available.
The Conflict Dynamics Profile, an assessment instrument for dealing with conflict behaviours in the workplace, provides a powerful way to improve self-awareness of what triggers conflict in individuals as well as how they respond to conflict. Two versions of the instrument - the CDP-Individual (CDP-I) and CDP-360 - provide practical solutions for promoting more effective conflict resolution. Based on these triggers and responses, the Conflict Dynamics Profile then provides practical approaches for improving behaviours that promote more effective workplace conflict resolution.
The CDP is the premier instrument measuring behavioral responses to workplace conflict. It is used in training, coaching, and conflict management contexts. Our courses and workshops incorporate the CDP to improve self-awareness and to help people manage emotions and engage with others constructively.
The Conflict Dynamics Profile, an assessment instrument for dealing with conflict behaviours in the workplace, provides a powerful way to improve self-awareness of what triggers conflict in individuals as well as how they respond to conflict. Two versions of the instrument - the CDP-Individual (CDP-I) and CDP-360 provide practical solutions for promoting more effective conflict resolution. Based on these triggers and responses, the Conflict Dynamics Profile then provides practical approaches for improving behaviours that promote more effective workplace conflict resolution.
We can help if . . .
- you, or your managers spending too much time dealing with conflict
- team efficiency being compromised
- productivity is decreasing
- your organisational culture is undergoing change
- your new leaders need improved conflict resolution skills
It is a little known, and even less understood, fact that conflict is inevitable.
We will help you to manage conflict more effectively and realise the substantial benefits of effective conflict management.
The ability to manage conflict effectively represents a strategic
- Make better business decisions
- Implement initiatives more effectively
- Achieve substantial return on investment
- Reduce absenteeism and "presenteeism"
- Improve the quality of decision making under stress
- Foster an environment of creative innovation
Retain your top performers
- Strengthen supervisorily and peer relationships
- Keep your teams engaged and openly communicating
- Give your people the power to make a positive difference
- Prevent violence, sabotage, and vandalism
- Mitigate legal risks
- Better manage public perception of your organisation's brand
How we're different
We provide assessment instruments that are dynamic, powerful and unique. You'll leave with new knowledge about yourself and the way you respond to stressful situations.
Our offerings are founded upon years of academic research. You can trust our assessment instruments that are time-proven and psychometrically sound.
This is our field of study, and we know our subject well. You can expect a distinctive level of systemic comprehensiveness that's unavailable in other instruments.
We provide you with tools that make a difference in the real world. This is the knowledge that you'll use for the rest of your life
|Title||Description||Participant Demographic||Duration||Delivery Method|
|Conflict Dynamics Profile Workshops||Utilise the Conflict Dynamics Profiles internally in your organisation or as an external consultant|
|Becoming Conflict Competent||For All Levels||1 Day||Public
|Resolving Workplace Conflict||For All Levels||1 Day||Public|
|Conflict Competent Teams||For All Team Members||1 - 2 Days|
a Conflict Competent Leader
Recommended for EveryoneA must for Leaders
"The practical, conceptual, and psychometric properties of the Conflict Dynamics Profile are superior to any instrument I have used over the past 30 years as a consultant, teacher, and researcher in the field of conflict management. The CDP is a mainstay in my toolkit that has been exceptionally well-received by clients and provides exceptional value."
Dennis M. Dennis, PhD, RN
Founder, Care Full conflict, LLC
"The CDP is a jewel of an assessment. Using it will change the way one thinks about and deals with conflict. This tool offers much more than perspective...it provides concrete suggestions to dramatically change the conflict conversation. The CDP is ahead of its time and needs to be discovered by the business world!"
Susan J. Strong
"From nearly 10 years of experience offering the Conflict Dynamics Profile to clients, I know those insights from the tool and use of the model can turn around a career as well as transform a workplace. The CDP provides reliable feedback that can be quickly grasped for immediate action along with the impetus for sustainable change that can be life and career enriching."
Working Dynamics, Inc. Richmond, VA
"In our work with senior executives and executive teams, we find The Conflict Dynamics Profile to be a superior instrument for both coaching and workshop use. By focusing on the behavioural elements of conflict responses, the instrument effectively identifies specific skills to maintain or develop in order to enhance both individual and team effectiveness. Rather than focusing on conflict "style," the CDP offers behavioural descriptions, which provide a much better working surface for development."
The team at Nevins Consulting, Inc.