The Benefits of Effective Conflict Management = Benefits of Conflict Competence
Written on the 7 June 2018 by Talent Tools
1. Reduces costs
2. Increases productivity
3. Retain your top performers
4. Manage risk
Workplace conflict drains energy, time and money
What is Conflict Competence?
Conflict competence is the ability to develop and use cognitive, emotional, and behavioral skills that enhance productive outcomes of conflict while reducing the likelihood of escalation or harm.
Improving your conflict competence involves understanding the dynamics of conflict and your own responses to it, cooling down by managing your emotions, slowing down and reflecting on what is happening in conflicts, and engaging the other person constructively.
The ability to manage conflict effectively represents a strategic business advantage.
Talent Tools provides a range of workplace conflict management training courses and workshops utilising the Conflict Dynamics Profile (CDP) assessment.
To find out what triggers your emotions in situations take the HOT BUTTON test today.
Discover the tools and training to help your organisation MANAGE CONFLICT more effectively.