Difficult conversations are inevitable; and, how you manage difficult conversations has a large impact on your wellbeing and career success. If you sometimes have to. . .
and the thought of doing so makes you apprehense, anxious, uneasy, or even fearful? How will they react? How will I respond?I don't want to of threatening their (my) self-esteem etc.
Few people enjoy conflict; and most go out of their way to avoid it. Have you every received (or sent) negative feedback by e-mail or voice mail? Maybe you don't see a problem with that? It had to be said, now it's up to them to deal with it. But the outcome is not what you wanted/expected.
Learn how to have difficult conversations, face-to-face, with positive outcomes and relationships intact.
Should I attend? Most definately if ...
Yes, if ...
Would you like to be confident that you handle difficult conversations well?
This workshop will equip you to . . .
Terms and Conditions
If you are unable to attend a substiture may attend in your place.
Cancellation with 48 hours notice - full credit provided against a future workshop, or a refund less a $55 administration fee (gst incl) .
Cancellation with less than 48 hours notice or non-attendance without notice - cannot be credited or refunded due to costs incurred on the day.
Group bookings non-attendance - the original cost still applies due to the discount group rate given. Substitutes wellcome.