As employers and managers these days we have a lot of difficult issues to deal with. The biggest of which is probably turnover. Employees quit for various number of reasons. I have read studies that show turnover is high after high school reunions, birthdays and even work anniversaries. These are natural times of self reflection and are fairly obvious to why someone would move on in their career for greener pastures. But, they are the minority reason for why someone quits their job,
"Eighty-two percent of Australian workers are open to a making a move while 37 per cent are actively pursuing new roles. Workers in Queensland are the most disgruntled with 47 per cent actively searching for a new job. Job satisfaction in New South Wales slipped from 57 per cent in 2010 to 51 per cent in 2011 with 37 per cent of workers considering quitting." These numbers are scary for employers and are leaving them grasping at straws to find out how they can stop the employment bleeding. To better understand why let's take a look at why Aussies are so disgruntled. (You can also read the full report here. )
We live in a free market economy, weather we are talking about Australia, New Zealand, the US or Europe. As an employer you are subject to the ebbs and flows of the free market. The marketplace dictates supply and demand for employment as well as goods and services. These days the market happens to be in favor of the employer. From the employee's point of view they feel they need to be proactive to help themselves; and as employers have no reason to give them more than they have to.
According to The New Daily "60 per cent of employees resigned from their position because of limited career progression within the organisation." Per a Robert Half study "44 Percent Of Workers Would Quit Their Job For A Bigger Paycheck" And 50 percent of employees left their job "to get away from their manager to improve their overall life at some point in their career."
So, now your sitting here wondering if there is an underlying cause of all these issues. One commonality that I see is that most of these issues are completely outside of your control as a manager or an employer. Again, the market dictates and you have to make wise business decisions for your company.
Turnover is one of the most expensive issues that a company can deal with and as such every company should be constantly figuring out how to limit it.
It is unrealistic to think that your company can operate at 0% turnover, but we know that you can greatly decrease your turnover number to increasing all of your employees skill sets. Resilience.
Every employee wants to get paid more. Every person alive wants to feel important. But, someone with a high skill set in resilience can deal with all of these issues.
Instill a tenacity, reasoning and composure in your employees, and they can deal with all of these issues. After all, if every company truly has no forward progress for employees, then how do you have managers? How did you get vice presidents and presidents? Maybe you hired them from the outside but chances are you took some from inside too.
Supplement those skills with a supportive team environment, encourage healthy lifestyle and help them to have a vision of what they can achieve and you have the makings of resilient employees in your ranks.
Employees need the skills to win the battle of attrition that is employment these days. Some day the market will switch back to an employee's market but for now that is not how it is. From my own experience I know that it was often attractive to move to another job but when I did I found the same set of issues at another company as I did at the last. And for what $5-$10,000 more a year?
Being more resilient to your work environment will make an employee stick around longer. We only leave our jobs when we feel that we have hit a breaking point. As an employer how do you extend the life of that breaking point?
The good news is that resiliency is very much a science and can be broken down into various parts.
Resiliency is the core focus of every military in the world for this reason and should be the focus companies as well. We need to train our people to comfortably exist and thrive in the environment that we put them in. Just like any military does for their soldiers.
Come on in and take a look at what our years of experience in this science has taught us and let us help your employees get on track to a better and more fulfilling career.
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