Unlike traditional reviews and other types of feedback, 360-degree reviews include input from a broad range of people: peers, managers, direct reports, and sometimes customers.
One of the most valuable aspects of this is the opinions are voiced anonymously, which encourages a higher level of honesty than you might normally get. However, the truth is not always pretty, and receiving a negative 360-degree review can be upsetting, especially when the opinions are echoed at m...

    We've all heard it before when costs are tight, and budgets are being scrutinised, training spend is often the first expense to get the chop.
Why is that??
Training its often under-valued in an organisation unless there is a very clear way to see the tangible benefits.
Intrinsically, we know there is value to training staff and for specific occupations, it's a necessity but trying to apply a measurement technique to it is sometimes difficu...

I usually start my day with a read-around of curated articles, delivered to my inbox by, NextDrat (The day's most fascinating news from Dave Pell) and Medium ( a place to read, write, and interact with the stories that matter most to you) Between the two emails, it is possible for me to miss the whole morning as I read the articles curated explicitly for me, then and follow links to related articles, in an attempt to keep up with what is happening in the world and especially in my ...

Being able to manage conflict at work requires practice and skill. A key input into this process can be in understanding which type of person is most likely to "push your buttons" and how you can best respond in those situations.
Below are five of the most common personality traits that people can find difficult to work with, and how you could change your approach when working and engaging with these types of people.    1. Self Centered ...

Last time we talked about the five steps great sales professionals use to take their client through the sales process to reach the buying decision. Selling and "closing the sale" relies on creating an environment in which the client feels comfortable and that they have established an authentic and relatable relationship with the sales professional. Let's now consider how the DISC model can be used to close the sale:
  1. Dominant - 'D' style cl...