What are the key attributes that differentiate a good salesperson versus a great salesperson? If we think of "selling" as a process which has steps to help guide a customer to reach a buying decision, then there must be elements of that process that can be influenced by the exceptional salesperson?
Some of which include:
- Guiding the customer through the process
- Listening to what the customers' needs are
- Focusing on problem-solving (which is achieved by...

THE FOUR DISC BEHAVIORAL STYLES HOW TO GET THE FOUR STYLES TO MAKE DECISIONS IN GROUPS   DISC is a behavioural model developed in the 1950's and today is used worldwide in organisations to help teams work more cooperatively together. It is made up of 4 key styles and because of their different approach to group work they tend to make decisions differently. DISC is used to help determine a course of action when solving problems within a team or assigning jo...

Do you see people around you who love what they do and think to yourself what are they doing that I'm not? The answer might lie in harnessing one's strengths. "Strengths are positive traits that are reflected in people's thoughts, feelings and behaviours, helping individuals to maximise their potential and achieve optimal levels of performance." When we are working to our strengths our natural abilities shine through, what we are doing feels easy and we genera...

You Probably do. DKO is like a knockout punch that cognitively floors us every day. We are no longer living in the age of information we are now living in the age of information overload. And with this overload comes nasty side effects that are becoming ever more noticeable. Declarative knowledge is what is available to your conscious brain. You can verbalise and contemplate it. This is about knowing 'that'. For example, you may know that to ride a bike reqires you to p...

There are a number of things employers can do to help build resilience amongst staff. Encourage physical wellbeing. Physical health is fundamental to our mental health, and creating a pleasant working environment and promoting healthy behaviour can bring many benefits. Some ideas: Eating healthily -  provide fruit for snacking Encourage Exercise - walk or bike to work, walk the stairs, provide some exercise equipment  Quit smoking - offer counsell...