Five Ways to Measure Training, So Your Budget Doesn't Get Cut

Posted by Sharon Hudson, Director, Talent Tools on 29 June 2018
Five Ways to Measure Training, So Your Budget Doesn't Get Cut
We've all heard it before when costs are tight, and budgets are being scrutinised, training spend is often the first expense to get the chop.
Why is that??
Training its often under-valued in an organisation unless there is a very clear way to see the tangible benefits.
Intrinsically, we know there is value to training staff and for specific occupations, it's a necessity but trying to apply a measurement technique to it is sometimes difficult.  And when sen...
Posted in: Conflict Management Measurement   0 Comments

The article that ruined my day

Posted by Sharon Hudson on 19 June 2018
The article that ruined my day
I usually start my day with a read-around of curated articles, delivered to my inbox by, NextDrat (The day's most fascinating news from Dave Pell) and Medium ( a place to read, write, and interact with the stories that matter most to you) Between the two emails, it is possible for me to miss the whole morning as I read the articles curated explicitly for me, then and follow links to related articles, in an attempt to keep up with what is happening in the world and especially in my ...
Posted in: Workplace Resilience Resilience at Work   0 Comments

Who Pushes Your Buttons? The Five Personality Types

Posted by Sharon Hudson, Director, Talent Tools on 10 June 2018
Who Pushes Your Buttons? The Five Personality Types
Being able to manage conflict at work requires practice and skill. A key input into this process can be in understanding which type of person is most likely to "push your buttons" and how you can best respond in those situations.
Below are five of the most common personality traits that people can find difficult to work with, and how you could change your approach when working and engaging with these types of people.    1. Self Centered ...
Posted in: Conflict Dynamics Profile   0 Comments

Selling with SUCCESS: Using DISC to Close the Sale

Posted by Sharon Hudson, Director, Talent Tools on 31 May 2018
Selling with SUCCESS: Using DISC to Close the Sale
Last time we talked about the five steps great sales professionals use to take their client through the sales process to reach the buying decision. Selling and "closing the sale" relies on creating an environment in which the client feels comfortable and that they have established an authentic and relatable relationship with the sales professional. Let's now consider how the DISC model can be used to close the sale:
  1. Dominant - 'D' style cl...
Posted in: DISC Extended DISC / FinxS   0 Comments

Selling with SUCCESS: the FIVE steps professional sales agents use..

Posted by Sharon Hudson, Director, Talent Tools on 21 March 2018
What are the key attributes that differentiate a good salesperson versus a great salesperson? If we think of "selling" as a process which has steps to help guide a customer to reach a buying decision, then there must be elements of that process that can be influenced by the exceptional salesperson?
Some of which include:
- Guiding the customer through the process
- Listening to what the customers' needs are
- Focusing on problem solving (which is achieved by...
Posted in: Extended DISC / FinxS   0 Comments

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